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Frequently Asked Questions
Got questions? We’ve got answers. At Apollo Clinic, we believe in making healthcare simple and transparent. Browse through our most commonly asked questions to find quick information about our services, consultations, appointments, and more.

Common Queries from Our Patients
Apollo Information Centre is a healthcare facilitation service that connects patients with doctors from Apollo hospitals across India, offering consultations, telemedicine, and medical support.
We offer doctor consultations, telemedicine (video conferencing), and OPD services with Apollo specialists, as well as patient assistance with travel and accommodation.
You can book appointments with doctors from Apollo hospitals in cities like Chennai, Delhi, and other Apollo locations across India.
You can book through our center in-person, via phone, or online.
Yes, we offer telemedicine services for video consultations with specialists from Apollo hospitals.
We provide access to specialists in fields like cardiology, oncology, neurology, orthopedics, gastroenterology, and more.
Yes, visiting doctors from Apollo hospitals regularly offer OPD consultations in Guwahati.
Yes, we offer pick-up and drop-off services from the airport, as well as assistance with lodging and stay arrangements for out-of-town patients and families.
You can consult with a doctor through video conferencing using your smartphone, tablet, or computer. Our team will guide you through the process.
Telemedicine allows you to consult with specialists from anywhere without traveling, saving you time and money.
Yes, our agents will communicate with you post-consultation to gather feedback and help with any further assistance or queries.
Payment can be made online, through bank transfers, or in person at the center.
Yes, you can seek second opinions from Apollo doctors through our telemedicine service.
You should bring all relevant medical reports, prescriptions, and identification for a smooth consultation.
Yes, appointments can be canceled or rescheduled by contacting our center in advance.
You can contact our center to book appointments at Apollo hospitals in other cities, and we will assist you with travel and accommodation as well.
We provide comfortable lodging arrangements near the hospital, ensuring a stress-free stay during your treatment.
Appointment availability depends on the specialist’s schedule. We aim to provide you with the earliest possible time slot.
You can reach us via phone, email, or visit our office in Beltola, Guwahati. Our team is always ready to assist you.
Our Guarantee

Understand
Learn about your treatment options and get detailed insights into your health concerns.

Follow-up
Our Client Care Specialist will contact you post-checkup for your feedback and continued care.
Your Health, Our Priority
From expert consultations to telemedicine services and specialized care, Apollo Information Centre Guwahati ensures you and your loved ones receive world-class healthcare tailored to your needs every day.